My Oracle Support Banner

SSSD Service Failed to Start After OS Patching (Doc ID 2712744.1)

Last updated on SEPTEMBER 28, 2020

Applies to:

Linux OS - Version Oracle Linux 6.0 to Oracle Linux 8.1 [Release OL6 to OL8U1]
Information in this document applies to any platform.

Symptoms

The service SSSD unable to start and below error message received when status command provided

Sep 21 21:32:25 edhapaup103 sssd[22365]: ldb: module version mismatch in ../modules/paged_results.c : ldb_version=1.5.4 module_version=1.2.2
Sep 21 21:32:25 edhapaup103 sssd[22365]: ldb: failed to initialise module /usr/lib64/ldb/modules/ldb/paged_results.so : Unavailable


yum.repos.d]# service sssd status
Redirecting to /bin/systemctl status sssd.service
â sssd.service - System Security Services Daemon
  Loaded: loaded (/usr/lib/systemd/system/sssd.service; enabled; vendor preset: disabled)
  Active: failed (Result: exit-code) since Mon 2020-09-21 21:32:25 AEST; 9min ago
  Process: 22365 ExecStart=/usr/sbin/sssd -i ${DEBUG_LOGGER} (code=exited, status=4)
 Main PID: 22365 (code=exited, status=4)

Sep 21 21:32:25 local systemd[1]: Starting System Security Services Daemon...
Sep 21 21:32:25 local sssd[22365]: ldb: module version mismatch in ../modules/paged_results.c : ldb_version=1.5.4 module_version=1.2.2
Sep 21 21:32:25 local sssd[22365]: ldb: failed to initialise module /usr/lib64/ldb/modules/ldb/paged_results.so : Unavailable
Sep 21 21:32:25 local sssd[22365]: SSSD couldn't load the configuration database [5]: Input/output error.
Sep 21 21:32:25 local systemd[1]: sssd.service: main process exited, code=exited, status=4/NOPERMISSION
Sep 21 21:32:25 local systemd[1]: Failed to start System Security Services Daemon.
Sep 21 21:32:25 local systemd[1]: Unit sssd.service entered failed state.
Sep 21 21:32:25 local systemd[1]: sssd.service failed.

# cat sssd/sssd.log

(Mon Sep 21 21:32:25:882880 2020) [sssd] [confdb_setup] (0x0010): The confdb initialization failed [5]: Input/output error
(Mon Sep 21 21:32:25:882994 2020) [sssd] [load_configuration] (0x0010): Unable to setup ConfDB [5]: Input/output error
(Mon Sep 21 21:32:25:883011 2020) [sssd] [main] (0x0020): SSSD couldn't load the configuration database.

Changes

 OS Patching was done

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.