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Oracle Linux: Virtual Console is Getting Closed "kernel: gnome-shell[xxxx]: segfault at 0 ip 00007f2016ef2ef4 sp 00007ffd9bbf2240 error 4 in" (Doc ID 2712759.1)

Last updated on SEPTEMBER 21, 2020

Applies to:

Linux OS - Version Oracle Linux 7.4 with Unbreakable Enterprise Kernel [4.1.12] and later
Linux x86-64

Symptoms

Virtual console is working until the server boots up. Once the server is up, the virtual console is getting closed. The following errors can be noticed. 

/var/log/messages
----------------------
Sep 14 10:39:37 HOSTNAME kernel: gnome-shell[9446]: segfault at 0 ip 00007fd2a2a34ef4 sp 00007ffd5ffe34e0 error 4 in libgdk-3.so.0.2200.10[7fd2a2a0a000+b1000]
Sep 14 10:39:37 HOSTNAME abrt-hook-ccpp: Process 9446 (gnome-shell) of user 42 killed by SIGSEGV - dumping core
Sep 14 10:39:37 HOSTNAME gnome-session: gnome-session-binary[9254]: WARNING: Application 'org.gnome.Shell.desktop' killed by signal 11
Sep 14 10:39:37 HOSTNAME gnome-session-binary[9254]: WARNING: Application 'org.gnome.Shell.desktop' killed by signal 11
Sep 14 10:39:38 HOSTNAME kernel: gnome-shell[9629]: segfault at 0 ip 00007f2016ef2ef4 sp 00007ffd9bbf2240 error 4 in libgdk-3.so.0.2200.10[7f2016ec8000+b1000]
Sep 14 10:39:38 HOSTNAME abrt-hook-ccpp: Process 9629 (gnome-shell) of user 42 killed by SIGSEGV - ignoring (repeated crash)
Sep 14 10:39:38 HOSTNAME gnome-session: gnome-session-binary[9254]: WARNING: Application 'org.gnome.Shell.desktop' killed by signal 11
Sep 14 10:39:38 HOSTNAME gnome-session-binary[9254]: WARNING: Application 'org.gnome.Shell.desktop' killed by signal 11
Sep 14 10:39:38 HOSTNAME gnome-session-binary: Unrecoverable failure in required component org.gnome.Shell.desktop
Sep 14 10:39:38 HOSTNAME gnome-session: gnome-session-binary[9254]: WARNING: App 'org.gnome.Shell.desktop' respawning too quickly
Sep 14 10:39:38 HOSTNAME gnome-session-binary[9254]: WARNING: App 'org.gnome.Shell.desktop' respawning too quickly
Sep 14 10:39:38 HOSTNAME spice-vdagent[9746]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0
Sep 14 10:39:38 HOSTNAME gnome-session-binary[9254]: WARNING: App 'spice-vdagent.desktop' exited with code 1
Sep 14 10:39:38 HOSTNAME gnome-session: gnome-session-binary[9254]: WARNING: App 'spice-vdagent.desktop' exited with code 1

Cause

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In this Document
Symptoms
Cause
Solution


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