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OVM - Not Able to Log into Oracle VM Manager Console (Doc ID 2721077.1)

Last updated on OCTOBER 23, 2020

Applies to:

Oracle VM - Version 3.4.4 and later
x86_64

Symptoms

Not able to log into Oracle VM Manabger console, after typing username and password, the login page keeps spinning and await to input username and password again, below errors can be seen in AdminServer.log,

####<2020-10-16T08:32:46.479+0530> <Error> <com.oracle.appfw.common.utils.AbstractConnectionManager> <bangvmovm.sapient.com> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <admin> <> <d06c29d4-ebeb-40a9-8a82-e4538dda6806-0000301d> <1602817366479> <BEA-000000> <AppFw session 1008 has failed to connect to WebService API.
java.lang.NullPointerException
   at com.oracle.ovm.mgr.ws.client.RestClient.login(RestClient.java:553)
   at com.oracle.ovm.mgr.ws.client.OvmWsRestClient.login(OvmWsRestClient.java:126)
   at com.oracle.ovm.mgr.ws.client.RestClient.login(RestClient.java:522)
   at com.oracle.appfw.ovm.utils.ConnectionManager.establishWsConnection(ConnectionManager.java:103)
   at com.oracle.appfw.ovm.utils.ConnectionManager.establishSession(ConnectionManager.java:51)
   at com.oracle.appfw.ovm.appfwimpl.AppFwActionsImpl.login(AppFwActionsImpl.java:51)
   at com.oracle.ovm.mgr.faces.model.AppFwInterface.login(AppFwInterface.java:83)
   at com.oracle.ovm.mgr.faces.model.DataProvider.init(DataProvider.java:416)
   at com.oracle.ovm.mgr.faces.backing.Login.doStartup(Login.java:77)
   at com.oracle.framework.mgr.faces.backing.FrameworkLogin.doLogin(FrameworkLogin.java:280)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
   at java.lang.reflect.Method.invoke(Method.java:606)
   at com.sun.el.parser.AstValue.invoke(AstValue.java:254)
   at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:302)
   at oracle.adf.view.rich.event.ClientListenerSet.invokeCustomEventListeners(ClientListenerSet.java:175)
   at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl$DeliverClientEvent.invokeContextCallback(LifecycleImpl.java:1817)
   at org.apache.myfaces.trinidad.component.UIXComponentBase.invokeOnComponent(UIXComponentBase.java:2168)
   at javax.faces.component.UIComponent.invokeOnComponent(UIComponent.java:1426)
   at javax.faces.component.UIComponentBase.invokeOnComponent(UIComponentBase.java:669)
   at org.apache.myfaces.trinidad.component.UIXComponentBase.invokeOnChildrenComponents(UIXComponentBase.java:2054)
   at org.apache.myfaces.trinidad.component.UIXComponentBase.invokeOnComponent(UIXComponentBase.java:2184)
   at org.apache.myfaces.trinidad.component.UIXComponentBase.invokeOnChildrenComponents(UIXComponentBase.java:2054)
   at org.apache.myfaces.trinidad.component.UIXComponentBase.invokeOnComponent(UIXComponentBase.java:2184)
   at javax.faces.component.UIComponent.invokeOnComponent(UIComponent.java:1426)

Cause

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In this Document
Symptoms
Cause
Solution


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