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Oracle Linux: SSH Authentication Fails With The Error Message "Authentication service cannot retrieve authentication info" (Doc ID 2754237.1)

Last updated on APRIL 05, 2022

Applies to:

Linux OS - Version Oracle Linux 7.0 and later
Linux x86-64


System configured using SSSD to authenticate users against an LDAP server, if a user with the same user ID exists both as a local user (under /etc/passwd) and in the LDAP directory, the authentication fails with the following error message in /var/log/secure:



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