My Oracle Support Banner

Oracle Linux: SSH Authentication Fails With The Error Message "Authentication service cannot retrieve authentication info" (Doc ID 2754237.1)

Last updated on APRIL 05, 2022

Applies to:

Linux OS - Version Oracle Linux 7.0 and later
Linux x86-64

Symptoms

System configured using SSSD to authenticate users against an LDAP server, if a user with the same user ID exists both as a local user (under /etc/passwd) and in the LDAP directory, the authentication fails with the following error message in /var/log/secure:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.