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SHE Installation Fails With "Engine VM Is Not Running, Please Check Vdsm Logs" (Doc ID 2768690.1)

Last updated on APRIL 14, 2021

Applies to:

Linux OS - Version Oracle Linux 7.9 with Unbreakable Enterprise Kernel [5.4.17] and later
Information in this document applies to any platform.

Symptoms

SHE installation fails "Engine VM is not running, please check vdsm logs"
and the the logfile /var/log/vdsm/vdsm.log shows :

2021-04-06 14:03:00,
993+0200 INFO (vm/7847becc) [storage.StorageDomain] Creating domain run directory u'/var/run/vdsm/storage/<storage_id>' (fileSD:569)
2021-04-06 14:03:00,993+0200 INFO (vm/7847becc) [storage.fileUtils] Creating directory:
/var/run/vdsm/storage/<storage_id> mode: None (fileUtils:199)
...

INFO (vm/7847becc) [storage.StorageDomain] Creating symlink from /rhev/data-center/mnt/<nfs_server>:<directory>/<storage_id>/<disk_id> to /var/run/vdsm/storage/<storage_id>/<disk_id> (fileSD:572)

...

2021-04-06 14:03:03,
627+0200 ERROR (vm/7847becc) [virt.vm] (vmId='<vm_id>') The vm start process failed (vm:934)
Traceback (most recent call last):
File "/usr/lib/python2.7/site-packages/vdsm/virt/vm.py",
line 868,
in _startUnderlyingVm
self._run()
File "/usr/lib/python2.7/site-packages/vdsm/virt/vm.py",
line 2895,
in _run
dom.createWithFlags(flags)
File "/usr/lib/python2.7/site-packages/vdsm/common/libvirtconnection.py",
line 131,
in wrapper
ret = f(*args,
**kwargs)
File "/usr/lib/python2.7/site-packages/vdsm/common/function.py",
line 94,
in wrapper
return func(inst,
*args,
**kwargs)
File "/usr/lib64/python2.7/site-packages/libvirt.py",
line 1110,
in createWithFlags
if ret == -1: raise libvirtError ('virDomainCreateWithFlags() failed',
dom=self)
libvirtError: internal error: child reported (status=125): unable to open /var/run/vdsm/storage/<storage_id>
627+0200 INFO (vm/7847becc) [virt.vm] (vmId='<vm_id>') Changed state to Down: internal error:
child reported (status=125): unable to open /var/run/vdsm/storage/<storage_id>/<disk_id>
2021-04-06 14:03:03,
632+0200 INFO (vm/7847becc) [virt.vm] (vmId='<vm_id>') Stopping connection (guestagent:455)2021-04-06 14:03:10,libvirtError: internal error: child reported (status=125):unable to open /var/run/vdsm/storage/<storage_id>/<disk_id>/<image_id>: Permission denied

Cause

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In this Document
Symptoms
Cause
Solution


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