OLVM: In Oracle Linux, "KVM host cannot connect to storage device, status NonOperational" (Doc ID 2812986.1)

Last updated on APRIL 25, 2023

Applies to:

Symptoms

 The KVM host cannot connect to the storage device set, and having a status of the KVM host in NonOperational (GUI), also disconnection of the storage devices messages if the environment uses Fiber Channel

/var/log/messages

Sep 24 14:55:59 <HOSTNAME> kernel: sd 11:0:0:20: [sdeh] Read Capacity(16) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Sep 24 14:55:59 <HOSTNAME> kernel: sd 11:0:0:20: [sdeh] Sense Key : Illegal Request [current]
Sep 24 14:55:59 <HOSTNAME> kernel: sd 11:0:0:20: [sdeh] Add. Sense: Logical unit not supported
Sep 24 14:55:59 <HOSTNAME> kernel: sd 11:0:0:20: [sdeh] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Sep 24 14:55:59 <HOSTNAME> kernel: sd 11:0:0:20: [sdeh] Sense Key : Illegal Request [current]
Sep 24 14:55:59 <HOSTNAME> kernel: sd 11:0:0:20: [sdeh] Add. Sense: Logical unit not supported
Sep 24 14:55:59 <HOSTNAME> kernel: sd 11:0:1:20: [sday] Sense Key : Illegal Request [current]
Sep 24 14:55:59 <HOSTNAME> kernel: sd 11:0:1:20: [sday] Add. Sense: Logical unit not supported
Sep 24 14:55:59 <HOSTNAME> kernel: sd 11:0:1:20: [sday] Read Capacity(16) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Sep 24 14:55:59 <HOSTNAME> kernel: sd 11:0:1:20: [sday] Sense Key : Illegal Request [current]
Sep 24 14:55:59 <HOSTNAME> kernel: sd 11:0:1:20: [sday] Add. Sense: Logical unit not supported
Sep 24 14:55:59 <HOSTNAME> kernel: sd 11:0:0:7: alua: supports implicit and explicit TPGS
Sep 24 14:55:59 <HOSTNAME> kernel: sd 11:0:0:7: alua: device naa.6006016012414e00c68d0d616048b1fd port group 1 rel port 6
Sep 24 14:55:59 <HOSTNAME> kernel: sd 11:0:1:20: [sday] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Sep 24 14:55:59 <HOSTNAME> kernel: sd 11:0:1:20: [sday] Sense Key : Illegal Request [current]
Sep 24 14:55:59 <HOSTNAME> kernel: sd 11:0:1:20: [sday] Add. Sense: Logical unit not supported
Sep 24 14:55:59 <HOSTNAME> kernel: sd 12:0:0:9: [sdbq] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Sep 24 14:55:59 <HOSTNAME> kernel: sd 12:0:0:9: [sdbq] Sense Key : Illegal Request [current]
Sep 24 14:55:59 <HOSTNAME> kernel: sd 12:0:0:9: [sdbq] Add. Sense: Logical unit not supported
Sep 24 14:55:59 <HOSTNAME> kernel: sd 12:0:1:4: alua: supports implicit and explicit TPGS
Sep 24 14:55:59 <HOSTNAME> kernel: sd 12:0:1:4: alua: device naa.6006016012414e002e910d6160842dbe port group 2 rel port 11
Sep 24 14:55:59 <HOSTNAME> kernel: sd 12:0:0:20: [sdcb] Read Capacity(16) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Sep 24 14:55:59 <HOSTNAME> kernel: sd 12:0:0:20: [sdcb] Sense Key : Illegal Request [current]
Sep 24 14:55:59 <HOSTNAME> kernel: sd 12:0:0:20: [sdcb] Add. Sense: Logical unit not supported
Sep 24 14:55:59 <HOSTNAME> kernel: sd 12:0:0:20: [sdcb] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Sep 24 14:55:59 <HOSTNAME> kernel: sd 12:0:0:20: [sdcb] Sense Key : Illegal Request [current]
Sep 24 14:55:59 <HOSTNAME> kernel: sd 12:0:0:20: [sdcb] Add. Sense: Logical unit not supported
Sep 24 14:55:59 <HOSTNAME> kernel: blk_update_request: I/O error, dev dm-11, sector 0 op 0x0:(READ) flags 0x0 phys_seg 5 prio class 0
Sep 24 14:55:59 <HOSTNAME> kernel: blk_update_request: I/O error, dev dm-13, sector 0 op 0x0:(READ) flags 0x0 phys_seg 5 prio class 0
Sep 24 14:55:59 <HOSTNAME> kernel: blk_update_request: I/O error, dev dm-17, sector 0 op 0x0:(READ) flags 0x0 phys_seg 5 prio class 0
Sep 24 14:55:59 <HOSTNAME> kernel: blk_update_request: I/O error, dev dm-21, sector 0 op 0x0:(READ) flags 0x0 phys_seg 5 prio class 0

Cause

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