[PCA 2.4.4] Upgrading Compute Node Fails on "Backup Compute Node customizations" with UnicodeEncodeError (Doc ID 2828084.1)

Last updated on DECEMBER 13, 2021

Applies to:

Symptoms

Upgrading Compute Node fails on "“Backup Compute Node customizations 2/6”, the pca_upgrader log shows detailed failure:

[2021-12-12 11:03:07 1083719] INFO (ovm:108) Calling ovmwsh script [backup_server_network_config.py] with args ('--server=ovcacn14r1',)
[2021-12-12 11:03:13 1083719] WARNING (ovm:148) ovmwsh script finished with error: 1
STDOUT: Looking for [server] [ovcacn14r1]
Port details : [{'ip_address_type': 'IPV4', 'ip_address': '192.168.4.9', 'physical_ports': ['eth0 on ovcacn14r1'], 'port_name': 'bond0 on ovcacn14r1', 'netmask': '255.255.255.0', 'interface_name': 'bond0', 'bond_type': 'ACTIVE_PASSIVE', 'ip_address_config_type': 'STATIC', 'mtu': 1500}, {'physical_ports': ['eth3 on ovcacn14r1', 'eth4 on ovcacn14r1'], 'port_name': 'bond1 on ovcacn14r1', 'interface_name': 'bond1', 'bond_type': 'LINK_AGGREGATION', 'mtu': 9054}, {'bond_port': 'bond0 on ovcacn14r1', 'port_name': 'eth0 on ovcacn14r1', 'interface_name': 'eth0', 'mtu': 1500}, {'port_name': 'eth1 on ovcacn14r1', 'interface_name': 'eth1', 'mtu': 1500}, {'port_name': 'eth2 on ovcacn14r1', 'interface_name': 'eth2', 'mtu': 1500}, {'bond_port': 'bond1 on ovcacn14r1', 'port_name': 'eth3 on ovcacn14r1', 'interface_name': 'eth3', 'mtu': 9054}, {'bond_port': 'bond1 on ovcacn14r1','port_name': 'eth4 on ovcacn14r1', 'interface_name': 'eth4', 'mtu': 9054}, {'ip_address_type': 'IPV4', 'ip_address': '169.254.182.77', 'port_name': 'usb0 on ovcacn14r1', 'netmask': '255.255.255.0', 'interface_name': 'usb0', 'ip_address_config_type': 'STATIC', 'mtu': 1500}, {'port_name': 'vx13040 on ovcacn14r1', 'interface_name': 'vx13040', 'mtu': 9000}, {'port_name': 'vx2 on ovcacn14r1', 'interface_name': 'vx2', 'mtu': 9000}]

STDERR:
Oracle VM Manager Core WS-API Shell 3.4.7.301 (20210506_301)

Copyright (C) 2007, 2016 Oracle. All rights reserved.
See the LICENSE file for redistribution information.

Traceback (most recent call last):
File "/var/lib/ovca/ovm_scripts/backup_server_network_config.py", line 154, in <module>
get_vlan_interfaces_details(server_obj)
File "/var/lib/ovca/ovm_scripts/backup_server_network_config.py", line 57, in get_vlan_interfaces_details
details["description"] = str(vlan_interface.getDescription())
UnicodeEncodeError: 'ascii' codec can't encode character u'\xf3' in position 24: ordinal not in range(128)

[2021-12-12 11:03:13 1083719] ERROR (compute_upgrade_steps:123) Fatal failure in backup_to_cn_upgrade_db
Traceback (most recent call last):
File "/usr/lib/python2.7/site-packages/pca_upgrader/upgrade/compute/compute_upgrade_steps.py", line 119, in backup_to_cn_upgrade_db
if not compute_upgrade_utils.backup_network_config(cn_name):
File "/usr/lib/python2.7/site-packages/pca_upgrader/upgrade/compute/compute_upgrade_utils.py", line 272, in backup_network_config
raise Exception("Error in Oracle VM script execution for %s." % cn_name)
Exception: Error in Oracle VM script execution for ovcacn14r1.

Cause

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