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[PCA 2.x] Upgrading Storage Network Umount Failure (Doc ID 2878677.1)

Last updated on APRIL 01, 2024

Applies to:

Private Cloud Appliance - Version 2.4.3 to 2.4.4 [Release 2.0]
Linux x86-64

Symptoms

When upgrading storage-network, it fails when trying to umount MGMT_ROOT, this results in rollback of configurations of spine switches and ZFSSA.

[2022-01-22 14:58:19 2004826] INFO (util:172) Created lock: storage_network_upgrade

[2022-01-22 14:58:49 2004826] INFO (backplane_upgrade_utils:179) Attempting to mount shared storage
[2022-01-22 14:58:49 2004826] INFO (backplane_upgrade_utils:219) Successfully mounted /nfs/shared_storage on 192.168.4.100:/export/MGMT_ROOT
[2022-01-22 14:58:49 2004826] INFO (backplane_upgrade_utils:219) Successfully mounted /nfs/shared_storage/incoming on 192.168.4.100:/export/Incoming
[2022-01-22 14:58:49 2004826] INFO (backplane_upgrade_utils:109) Starting ZFSSA network upgrade

[2022-01-22 14:59:06 2004826] INFO (backplane_upgrade_utils:97) Successfully upgraded spine switch configuration
[2022-01-22 15:01:09 2004826] INFO (zfsconfiglib:3553) The storage network upgrade has already been completed

[2022-01-22 15:03:42 2004826] INFO (backplane_upgrade_utils:219) Successfully umounted /nfs/shared_storage/incoming from 192.168.4.100:/export/Incoming
[2022-01-22 15:03:42 2004826] INFO (backplane_upgrade_utils:217) Failed to umount /nfs/shared_storage from 192.168.4.100:/export/MGMT_ROOT
[2022-01-22 15:03:42 2004826] ERROR (backplane_upgrade_utils:263) Failed to double mount shared storage

[2022-01-22 15:03:42 2004826] INFO (backplane_upgrade_utils:130) Starting rollback
[2022-01-22 15:03:42 2004826] INFO (backplane_upgrade_utils:64) Roll back spine switch configuration
[2022-01-22 15:03:42 2004826] INFO (backplane_upgrade_utils:125) Starting ZFSSA Rollback

Cause

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In this Document
Symptoms
Cause
Solution
References

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