E-AS: PSWATCHSRV Does Not Kill Hanging PSAPPSRV Processes. Application Server Log Shows Message "Surpassed permissible processes killed within recent time limit, 60 minutes. Kill abandoned" (Doc ID 1055835.1)

Last updated on DECEMBER 18, 2013

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.49 and later
Information in this document applies to any platform.
***Checked for relevance on 18-Dec-2013***


Symptoms

PSWATCHSRV fails to kill hanging PSAPPSRV processes. PSAPPSRV_MMDD.log shows the following messages:

PSWATCHSRV.2745252 (0) [01/22/10 11:44:36] Surpassed permissable processes killed within recent time limit, 60 minutes. Kill abandoned.
PSWATCHSRV.2745252 (0) [01/22/10 11:44:36] Attempted Process Kill averted [/app/ps/h89/current/bin/PSAPPSRV]


This may eventually lead to all PSAPPSRV processes being in a hung status and application server can no longer provide services. In order to recover from the problem, you may have to forcefully shut down the application server, then restart it.

Cause

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