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EAR 8.9+: Troubleshooting Which Tables are Updated when a AR_DUNNING Reset is Done (PS_AR_RESETSQL_TBL)? (Doc ID 1060992.1)

Last updated on JUNE 08, 2021

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 8.9 and later
Information in this document applies to any platform.


Process Instance Job failed when running Dunning Letters. This process instance ended up locking several items when we ran a query under the PS_ITEM record. We created a script to change the process instance to 0 to unlock these records. Is there are any other tables that need to be cleared/reset for a no success on AR_DUNNING?

Troubleshooting Steps

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Troubleshooting Steps

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