E-FTP: File Attachments Suddenly Stopped Working - General Troubleshooting Guide
(Doc ID 1061860.1)
Last updated on AUGUST 22, 2024
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.40 to 8.51 [Release 8.4]PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Symptoms
This document is for 8.4x - 8.51. For general troubleshooting tips for 8.52 and higher, please see:
<Note 1922297.1> - E-FTP: Troubleshooting FTP/SFTP/FTPS setup issues in PeopleTools 8.52 and higher
File Attachment functions (AddAttachment, ViewAttachment, GetAttachment, PutAttachment) were working fine, but suddenly stopped working. Sample symptoms include:
- ViewAttachment failed pop-up error when viewing attachments.
- An error has occurred when uploading attachments, logging the user out.
- File not found or file received has length zero error in browser
- Stuck or hung on Processing
- Following error in the app server log:
GetLocalFilePath (error): unable to create an sdir directory. - Following error in the web server log:
java.lang.IllegalArgumentException: No disk space on Application Server
at psft.pt8.wl.FileAttach.<init>(FileAttach.java:140)
Note that not all symptoms maybe encountered.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |