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MSC Events Incorrectly Opens Medical Plans for Election Entry (Doc ID 1062013.1)

Last updated on JANUARY 26, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 8.9 to 9.1 [Release 8.9 to 9.0]
Information in this document applies to any platform.

Symptoms

While processing an MSC event through On Demand event maintenance page, the Medical plan type opens up for MSC event class, even if the current benefit plan eligibility has not changed and the medical plan still exits.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Goto: Benefit> Manage Automated Enrollment> Events> On Demand event maintenance page
2. Enter EMPLID
3. Process the MSC event
4. Goto: Election Entry page, Medical plans open up for entry.

Cause

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In this Document
Symptoms
Cause
Solution


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