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Payment notifications are sent to the delegate and not to the employee who is getting paid. (Doc ID 1064050.1)

Last updated on APRIL 21, 2020

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 8.9 to 9 [Release 8.9 to 9]
Information in this document applies to any platform.

Symptoms

Payment notifications are sent to the delegate and not to the employee who is getting paid.

EXPECTED BEHAVIOR
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Even when a delegate is assigned to an employee, the payment notification must still be sent to the employee and not the delegate.

STEPS
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The issue can be reproduced at will with the following steps:
1. Make sure that a delegate is selected under User Profiles-> Workflow tab for an employee.
2. Login as the employee and create an expense report and submit it.
3. Perform the necessary expense processing and pay the expense report.
4. Run the payment notification process and note that the payment notification email is sent to the delegate instead of sending it to the employee who gets paid.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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