Delegated Proxy Does Not Receive Email Notification of Pending Transaction. (Doc ID 1064357.1)

Last updated on JUNE 24, 2016

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform.
***Checked for Currency 08-Aug-2011***


Symptoms

For the Promote Employee transaction, approvals and worklist was enabled.  On promotion, the worklist is going to the required approver and the transactions are available in 'Approve Promotion' link. Now, if we delegate the Promotion approvals to a proxy, the proxy sees the pending transactions in 'Approve Promotion' link. This is working fine. However, the Worklist items are not getting transferred. Also, on new Promotion transactions, the proxy is getting the delegations correctly, but the worklist item is not getting delegated (AWE).

Cause

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