Profile Activation Causing "Integration Gateway Message Unmarshalling" Error

(Doc ID 1065976.1)

Last updated on MARCH 17, 2017

Applies to:

PeopleSoft Enterprise CRM Sales - Version 8.9 to 9.1 [Release 8.9 to 9]
Information in this document applies to any platform.


When trying to create a new profile and activating by following the steps mentioned as below "Integration Gateway Message Unmarshalling" error is popping up.

  1. Navigate to Set Up CRM > Common Definitions > Profile Management > Profile Definitions
  2. Create a new Profile
  3. Change the Profile Status to Activated after filling all the required fields
  4. During Activation customer is getting the following error:

"Integration Gateway Message Unmarshalling: Missing value for the following field: ConnectorClassName (158,10404)".


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