E-REN: REN Server Window Stays in Queued Status and DSTAGNT Log Shows Message "Untrusted Server Certificate Chain" (Doc ID 1066865.1)

Last updated on MARCH 06, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.44 and later
Information in this document applies to any platform.

Symptoms

When running a report to window, it stays in status 'Queued'. Even though the report does not display to window, the process monitor shows that report has successfully completed and posted. Also,.the REN server buffer and ping test are successful.

File=DSTAGNT_MMDD.log shows the following message:

PSDSTSRV.245834 (143) [02/18/10 08:11:30 PostReport](1) (JNIUTIL): Java exception thrown: javax.net.ssl.SSLHandshakeException:
java.security.cert.CertificateException: Untrusted Server Certificate Chain
PSDSTSRV.245834 (143) [02/18/10 08:11:30 PostReport](1) =================================Error===============================
PSDSTSRV.245834 (143) [02/18/10 08:11:30 PostReport](1) . HTTP status = 900.



If you view the Message Log via the Process Monitor, it shows the following messages:

7:26:36PM Successfully posted generated files to the report repository
7:26:37PM Java exception thrown: javax.n et.ssl.SSLHandshakeException: java.security.cert.Certificate Exception: Untrusted Server Certificate Chain
7:26:37PM HTTP error - status code 900 - Notify REN Cluster Error -- HT. Please check RENServer.


The REN server log (PSRENSRV_MMDD.log) may show this message:

38636.22316 [03/Mar/2011 22:25:36](Notice) nsopenssl: trace: nsdserver: SSLv3 read client certificate A; alert type = fatal; alert desc = certificate unknown

Cause

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