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Troubleshoot Problems with Section2.Step01 in PO_PO_EMAIL (Dispatch Purchase Order via Email) Process (Doc ID 1080916.1)

Last updated on MAY 11, 2021

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 8.9 to 9 [Release 8.9 to 9]
Information in this document applies to any platform.


There are two issues with the Section2.Step01 in PO_PO_EMAIL (Dispatch Purchase Order via Email) process.

Issue 1 - The process seems to just end at PO_PO_EMAIL.Section2.Step1 PeopleCode.  There is no abend message or explanation of the error in a trace or Message Log.

Issue 2 - The PO_PO_EMAIL process abends at PO_PO_EMAIL.Section2.Step01.  When this error occurs, e-mails still get sent to vendors without Purchase Order (PO) as an attachment.

Issue 3 - PO_PO_EMAIL process abends at PO_PO_EMAIL.Section2.Step01 with Attachment failed to download. (18036,10014)  File not found. (18036,10012)

Troubleshooting Steps

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Troubleshooting Steps

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