E-UPD: After Patching PeopleTools, Logging in Via PIA the following error is observed 'PeopleTools release (8.xx.xx) for web server 'machine name' is not the same as Application Server PeopleTools' (Doc ID 1085111.1)

Last updated on JUNE 02, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.40 and later
IBM AIX on POWER Systems (64-bit)
***Checked for relevance on 13-Jun-2013***
***Checked for relevance on 02-Jun-2015***

Symptoms

=== Issue Clarification ===

When attempting to log into PeopleSoft
the following error occurs.

ERROR
-----------------------
PeopleTools release (8.xx.xx) for web server 'machine name' is not the same as Application Server PeopleTools release (8.xx.yy).


Changes

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Applied PeopleTools patch to application server and web server
2. Attempt to log in.

Cause

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