Key Word Lookups Do Not Work On Student Post Search Pages (Doc ID 1085714.1)

Last updated on JULY 11, 2016

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 8.9 and later
Information in this document applies to any platform.
***Checked for relevance on 11-JUL-2016 ***


Symptoms

On PeopleSoft version 9.0 (Tools version 8.49.18) in all environments,

When attempting to lookup a value for the Item_Type-Key_Word with blank criteria the following error occurs:

ERROR
-----------------------
There are no prompt values currently available for this field. (4,4)
The prompt table for this field is currently not specified. Use any value you wish.

However, if entering a partial value, the Look up is listing Key_Word values.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Navigation: Student Financials > Charges and Payments > Post Corporation Transaction

  1. look up Item Type
  2. enter Item Type = Charge
  3. search for Keyword1 with no criteria
  4. message returned

Cause

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