How to log into HRMS self service automatically when launching from CRM HR Helpdesk? (Doc ID 1086600.1)

Last updated on MARCH 02, 2016

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal


Is there a way to have HR Helpdesk go directly to HRMS Self Service? the URLs was changed for RC_HD_HRHOME & RC_HD_HRHOME_MGR. When click on the Self Service link, it just takes user to the Sign-In screen for HRMS. Is there a way to make it go there without the login-in?


Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms