How to log into HRMS self service automatically when launching from CRM HR Helpdesk?

(Doc ID 1086600.1)

Last updated on JANUARY 02, 2018

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.


Is there a way to have HR Helpdesk go directly to HRMS Self Service? the URLs was changed for RC_HD_HRHOME & RC_HD_HRHOME_MGR. When click on the Self Service link, it just takes user to the Sign-In screen for HRMS. Is there a way to make it go there without the login-in?


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