My Oracle Support Banner

E-PPR: Download Grid Data Gives Excel Warning - 'ps.xls' Is In A Different Format Than Specified By The File Extension. (Doc ID 1089066.1)

Last updated on OCTOBER 05, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.

Symptoms

When using the Download Grid Data functionality for a grid, a warning message appears:

The file you are trying to open, 'ps.xls' is in a different format than specified by the file extension. Verify that the file is not corrupted and is from a trusted source before opening the file. Do you want to open the file now?

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.