Communication Generation XDO Errors (Cannot Find File or Directory) after Applying PeopleTools 8.50
(Doc ID 1090969.1)
Last updated on MARCH 05, 2021
Applies to:
PeopleSoft Enterprise CS Campus Community - Version 9 to 9 [Release 9]Information in this document applies to any platform.
Symptoms
After the application of PeopleTools 8.50, Campus Solutions customers are experiencing the following issues related to Communication Generation:
- The process fails to run due to XDO errors.
- The View Generated Communications link no longer appears for all generated communications.
ERRORS
- During calling method PTPDFMerger.mergePDFs, the XDO engine throws an exception: c:\temp\<dir>\12\RptInst\1\QA_CSF01REPO.pdf (The system cannot find the path specified). (235,3101) (0,0)
During calling method PTPDFMerger.mergePDFs, the XDO engine throws an exception: c:\temp\CG_790\CG_1.pdf (The system cannot find the file specified). (235,3101) (0,0)
Error generating output file for letter communication. (14100,734)
- SendMailException: Detail Message:JavaMail Error: IOException while sending message;
nested exception is:
java.io.FileNotFoundException: \RptInst\1\QA_CSCGREPO.htm (The system cannot find the path specified).\nStack Trace:\njavax.mail.MessagingException: IOException while sending message;
nested exception is:
java.io.FileNotFoundException: \RptInst\1\QA_CSCGREPO.htm (The system cannot find the path specified) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:577) at com.peoplesoft.pt.mcf.mail.MCFOutboundEmail.send(MCFOutboundEmail.java:762) at com.peoplesoft.pt.mcf.mail.MCFOutboundEmail.send(MCFOutboundEmail.java:930)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |