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EAR9.0+: Unable to Delete or Incomplete a Direct Journal Payment (Doc ID 1094873.1)

Last updated on OCTOBER 02, 2023

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform. *** ***

Symptoms


Unable to delete a direct journal payment from a partially posted deposit, where journals have not been generated and the DJ payment has not posted to GL

STEPS TO REPLICATE
-----------------------------------

  1. Create a deposit with two payments, one of which is marked for Direct Journal
  2. In Direct Journal payments, create accounting entries and mark the DJ payment as Complete.
  3. Navigate to Modify Accounting Entries and attempt to incomplete the DJ payment. RESULT: Warning --- Please use Direct Journal Entry panel to update the incomplete accounting entries (6040,727)
  4. Navigate to Create Accounting Entries and search for deposit. RESULT: Deposit is not found.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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