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HIRE_REQUEST Service Operation Remains in "Working" Status in Sub Contract Queue (Doc ID 1095003.1)

Last updated on APRIL 04, 2025

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
PeopleSoft Enterprise HCM Human Resources - Version 9 and later
Information in this document applies to any platform.

Symptoms


The HIRE_REQUEST service operation stays in Working status in the Subscription Contract queue instead of going to the DONE status.

The appserv.log file showed PSPAL errors:

PSPAL: Abort: Unrecoverable exception received
PSPAL: Abort: Location: E:\pt85007b-retail\peopletools\SRC\pspal\exception_winunhandled.cpp:577: PSPAL::UnhandledExceptionFilter::RecoverableExceptionFilter
PSPAL: Abort: Generating process state report to d:\psoft\hr91ball\appserv\HR91BALL\LOGS\PSSUBHND.4744\process_state.txt


Cause

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In this Document
Symptoms
Cause
Solution
References


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