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Email To Friend - URL Link Is Incorrect When Employee Sends Email to External Applicant: Error "You Are Not Authorized to Access This Component. (40,20)" (Doc ID 1099501.1)

Last updated on JANUARY 08, 2018

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform.


When the Email to Friend feature has been used to email a job opening to a personal account, the recipient clicks on the link in the email and receives the following error:

You are not authorized to access this component. (40,20)


1. Navigation: Self Service -> Recruiting Activities -> Careers
2. Click a Job Posting
3. Send to an external applicant (not a PeopleSoft User)
4. Click send.
5. Open the e-mail of non-PeopleSoft user.
7. Click the URL sent by the system  (It will be the URL for internal users.)
8. Not authorized error is received.

Due to this issue, external users cannot use the link in an email to apply for a job opening.


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