Email To Friend - URL Link Is Incorrect When Employee Sends Email to External Applicant: Error "You Are Not Authorized to Access This Component. (40,20)" (Doc ID 1099501.1)

Last updated on JULY 26, 2016

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms


When the Email to Friend feature has been used to email a job opening to a personal account, the recipient clicks on the link in the email and receives the following error:

ERROR
-----------------------
You are not authorized to access this component. (40,20)

REPLICATION STEPS:
-----------------------

1. Navigation: Self Service -> Recruiting Activities -> Careers
2. Click a Job Posting
3. Send to an external applicant (not a PeopleSoft User)
4. Click send.
5. Open the e-mail of non-PeopleSoft user.
7. Click the URL sent by the system  (It will be the URL for internal users.)
8. Not authorized error is received.

BUSINESS IMPACT
-----------------------
Due to this issue, external users cannot use the link in an email to apply for a job opening.

Cause

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