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Pell Processing: Common Issues (Doc ID 1100603.1)

Last updated on JUNE 17, 2019

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 8.9 to 9.2 [Release 8.9 to 9]
Information in this document applies to any platform.
Checked for relevance on 05-SEP-2013

Purpose

 

This Knowledge Document is intended to be a repository of common issues with processing Pell Grants, from the Pell Origination process to the COD File creation

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Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Generate Pell Data does not use an updated Path and File name on the run control
 How are Disbursement Dates populated in outbound COD Pell Disbursement files?
 How to resend Pell Origination Records
 How to resend Pell Disbursement Records to COD
 How to resubmit Rejected Pell Disbursement Records
 What Triggers Pell Origination (FAPPLBL0) to Process an EMPLID?
 Generate Pell Data (FAPPLOUT) fails on FAPPLODB_S_ISIRSTD
 Pell Award(s) exceeded Max Pell Amount allowed for student (14425,45)
 Student's Official EFC exceeds the MAX EFC on Pell Payment setup(14425,56)
 The Additional Pell indicator is missing from the outbound file
 No matching FA Term (####) for Pell Award Term for student message when running Pell Origination
 Citizenship Status is not sent on Pell Origination records
 FA870 returns the error "Query From Clauses Are Not Allowed In Expressions"
 Valid Schema Versions for Pell Submissions to COD
 How to resolve Pell Origination message "Pell status is either Transmitted or On Hold for student"
 "Invalid Value of Ability to Benefit Code" when running Generate Pell Data
 Enrollment Date (Enroll Dt) on a Pell Grant is incorrect
 Pell Disbursement Messages are Blank for Pell Disbursement Outbound Errors
 Pell Document IDs in a Processing Status of Staged
References

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