Problem with calculations of Sections and Overall Rating if an Item with a 0 rating is used the Average Calculation for the Document

(Doc ID 1103564.1)

Last updated on JUNE 22, 2017

Applies to:

PeopleSoft Enterprise HRMS ePerformance - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform.
***Checked for relevance on 24-Jan-2012***


Symptoms



When an ePerformance Document is completed and the Average Ratings are calculated, if a Section of the document has Not Applicable = 0 Numeric Rating for a particular item selected for that particular section, the Rating Scale used has a value of 0 for this Not Applicable Rating but this item is actually calculated in the Average Rating for the section.

Subsequently, the system includes this section in the Overall Rating and add the values from for each section together and averages the Rating for all the sections so if a Section has item that are all marked with a 0 rating and this sub total = 0 the section still includes this 0 rating in the Average Calculation, thereby reducing the Average for the Overall Rating

The expected results would be that the calculation ignores the items and sections rated with a 0 and uses the average for the section that have a value greater than 0

Cause

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