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E-PORTAL: Folder Portal_pa Is Missing For New Enterprise Portal Install (Doc ID 1104063.1)

Last updated on JULY 16, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version: 8.50 and later   [Release: 8.4 and later ]
PeopleSoft Enterprise PRTL Enterprise Portal - Version: 9.1 and later    [Release: 9 and later]
Information in this document applies to any platform.


In "PeopleSoft Enterprise Portal Solutions 9.1 Installation Guide", Task 2-12-2: Copying Demo Folders and Files to the Web Server, says to "Copy the contents of the portal_pa directory from <PS_HOME>\ps\images\portal_pa\". However, <PS_HOME>\ps\images\portal_pa\ doesn't exist in PS_HOME directory.

<PS_HOME>\ps\images\portal_pa\ exists in PS_HOME

The issue can be reproduced at will with the following steps:
1. Install PeopleSoft Enterprise Portal Solutions 9.1 from
2. After install, notice that <PS_HOME>\ps\images\portal_pa\ doesn't exist in PS_HOME directory


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