E-AS: Corrupt Cache When There Are No Code Changes (Doc ID 1117073.1)

Last updated on MARCH 22, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.

Symptoms

Looking for information related to cache corruption and how to avoid it, as the production environment seems to have a lot of corrupted environment, based on the errors in APPSRV_DATE.log

Error seen in APPSRV_MMDD.LOG:

PSAPPSRV.8776 (3274) [03/12/10 19:47:07 <userid.machinename> (IE 7.0; WINXP) ICPanel](0) Data Integrity Error (124,85)
PSAPPSRV.8776 (3305) [03/12/10 19:51:00 <userid.machinename> (Safari 532.5; WINXP) ICPanel](0) Data Integrity Error (124,85)

PSAPPSRV.5552 (3062) 04/05/10 13:46:13 GetCertificate(0) Purge cache PCM D:\PeopleSoft\PSHRPRD\appserv\PSHRPRD2\CACHE\PSAPPSRV_11\
PSAPPSRV.5552 (3062) 04/05/10 13:46:13 GetCertificate(0) warning ReadCache: Deserialize failed for PCM(1/FUNCLIB_LDAP/2/LDAPAUTH/12/FieldDefault/0/_/0/_/0/_/0/_); cachenum=27256. Get from DB
PSAPPSRV.5552 (3062) 04/05/10 13:46:13 GetCertificate(0) ERROR: CCacheFile::CCacheFile file D:\PeopleSoft\PSHRPRD\appserv\PSHRPRD2\CACHE\PSAPPSRV_11\PCM.DAT open failure : system errno = 9
PSAPPSRV.5552 (3062) 04/05/10 13:46:13 GetCertificate(0) ERROR: CCacheFile::CCacheFile file D:\PeopleSoft\PSHRPRD\appserv\PSHRPRD2\CACHE\PSAPPSRV_11\PCM.DAT open failure : system errno = 9
PSAPPSRV.5552 (3062) 04/05/10 13:46:13 GetCertificate(0) ERROR: CCacheFile::CCacheFile file D:\PeopleSoft\PSHRPRD\appserv\PSHRPRD2\CACHE\PSAPPSRV_11\PCM.DAT open failure : system errno = 9
PSAPPSRV.5552 (3062) 04/05/10 13:46:13 GetCertificate(0) error CMgrImp::WriteCache: Unable to open cache
PSAPPSRV.5552 (3062) 04/05/10 13:46:13 GetCertificate(0) ERROR: CCacheFile::CCacheFile file D:\PeopleSoft\PSHRPRD\appserv\PSHRPRD2\CACHE\PSAPPSRV_11\PCM.DAT open failure : system errno = 9

Cause

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