Releasing Holds from the 'Hold Workbench' Is Not Updating the Fulfillment State Field Properly for EDI Sales Orders (Doc ID 1129915.1)

Last updated on JULY 01, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

When a Sales Order created by EDI is on hold and you release the holds using the 'Hold Workbench' component (navigation: Order Management, Quotes and Orders, Order Hold Workbench), the demand line in the PS_IN_DEMAND table is not updated correctly. The Fulfillment State field (IN_FULFILL_STATE) is left to '10' (= Pending). It should be set to '20'.

Cause

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