AV_EP_BATCH Credit Card Transactions Fails with Return code -25 (Doc ID 1142913.1)

Last updated on MARCH 06, 2017

Applies to:

PeopleSoft Enterprise CS Contributor Relations - Version 8.9 to 9 [Release 8.9 to 9]
Information in this document applies to any platform.
***Checked for relevance on 15-Mar-2012***


Goal

You had questions about how to handle failed transaction on the AV_EP_BATCH - the Contributor Relations Electronic Payment transactions.  The return code coming back from Cybersource is '-25'.  What does that mean and how can you fix this issue?  There was no problem with the Cybersource connection.
An example of the error is:
Internal Error: code returned from client.Send:-100 XXNIV.1.M.267564.644428 -25 (14335,11)

Error - Program terminating. Interlink Environment Error. (14335,30)

File: /vob/peopletools/src/psappeng/aedebug.hSQL error. Stmt #: 1603  Error Position: 16  Return: 942 - ORA-00942: table or view does not exist
Failed SQL stmt:SELECT 'X' FROM PS_DUMMY_TABLE

Process 756998 ABENDED at Step AV_EP_BATCH.ABORT2.Step15 (SQL) -- RC = 942 (108,524)

Solution

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