My Oracle Support Banner

E-WL: Starting and/or Installation of WebLogic or PIA is Slow or Hangs (Doc ID 1143823.1)

Last updated on SEPTEMBER 01, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
Linux x86
Linux x86-64

Symptoms

You may see one of the following three symptoms when installing and/or starting the WebLogic PIA:

SYMPTOM #1
-------------------
When starting a WebLogic 10.3.x or 12c PIA in a Linux environment, it may hang or start very slowly.  No errors are logged.

SYMPTOM #2
----------------------
When installing PIA, in a Linux environment, it hangs at about 20% completion.
If the issue occurs during the PIA install, the process is hanging on command "java -Dpython" which can be observed as follows:
  1. Run the following command:
       ps -ef|grep <user>" (where <user> is the user id who is installing the PIA)
  2. You'll see that the installer is hung running "java -Dpython". Example:

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.