The 'Order Close Process' SQR Report (OMCLOSE) Is Closing Sales Orders Lines when a Backorder Is Created and the Original Demand Line Is Canceled

(Doc ID 1147773.1)

Last updated on NOVEMBER 07, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 8.9 to 9 [Release 8.9 to 9]
Information in this document applies to any platform.

Symptoms

The 'Order Close Process' SQR Report (OMCLOSE) (navigation: Order Management, Quotes and Orders, Process Orders, Close Order/Quote) is closing Sales Orders lines for Product Kits when it shouldn't. This happens when a Backorder is created and the original demand line (created for the Sales Order line) is canceled.

Cause

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