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Forms Engine: Common Issues (Doc ID 1150514.1)

Last updated on DECEMBER 04, 2017

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 8.9 and later
PeopleSoft Enterprise CS Financial Aid - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Purpose

This Knowledge Document is intended to be a repository of common issues with Forms Engine

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Changes in Form Editor Not Showing Up On Form
 Forms Engine FAN letters lack student data
 Forms Engine FAN abends with a SQL error.
 FE FAN errors with 'No data was found for the Form Process Instance given'
 Difficulties with custom images in Form Engine form
 Forms Engine image doesn't display
 Forms Engine FAN is printing duplex without duplex selected.
 Forms Engine preview hyperlink returns error
 FE FAN fails with 'Open of file *.ps failed'
 Forms Engine log error: /invalidfont in findfont
 Forms Engine Preview gives 'AddAttachment Failed' error message
 Forms Engine doesn't generate PDF when Preview button used
 Forms Engine form fails to display and/or print
 'Could not delete temporary file error' when clicking the 'View Award Letter' in Self Service
 FAN performance
 Perkins Master Promissory Note Printing Issue Using Student Override
 Perkins Master Promissory Note Not Directly Printing to Printer
  

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