Job Hire Effective Date Change Makes Benefits Administration Unable to Process the New Hire Event

(Doc ID 1156824.1)

Last updated on OCTOBER 12, 2017

Applies to:

PeopleSoft Enterprise HRMS Benefits Administration - Version 8.3 SP1 to 9.1 [Release 8.3 to 9.0]
Information in this document applies to any platform.

Symptoms

After changing the effective date on the Hire row in Job, Benefits Administration will not process a Hire event with the new date.

STEPS
--------
1. Correct Job EFFDT to a date earlier than is currently on the row. Workforce Administration > Job Information > Job Data. Enter EMPLID in Correction Mode. Change the EFFDT on the HIRE record to a date that is earlier than is on the original record. Save.
2. Process Benefits Administration. Benefits > Manage Automated Enrollment > Events > On Demand Event Maintenance. Click Schedule/process Event.

Cause

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