EAP: Paycycle Is Crashing When A Payment Is Cancelled After Payment Creation (Doc ID 1161824.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version: 9 and later   [Release: 9 and later ]
Information in this document applies to any platform.

Symptoms

During pay cycle processing, after the payment creation is complete and before the "Send to Financial Gateway" is run, a payment is canceled by another user. This results in the financial gateway process abending.

Expected Results
----------------------
The financial gateway process should not abend. If the cancellation causes an issue then the process should provide some sort of error message rather than abend.

Steps/Sequence of Events
---------------------------------
1. Create a voucher for a BU and Bank with Financial Gateway set as the EFT format.
2. Run a pay cycle through payment creation
3. Cancel the payment
4. Run the Financial Gateway process in pay cycle.
5. Process will abend.

Cause

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