My Oracle Support Banner

EAP: Paycycle Is Crashing When A Payment Is Cancelled After Payment Creation (Doc ID 1161824.1)

Last updated on FEBRUARY 05, 2019

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9 and later
Information in this document applies to any platform.


During pay cycle processing, after the payment creation is complete and before the "Send to Financial Gateway" is run, a payment is canceled by another user. This results in the financial gateway process abending.

Expected Results
The financial gateway process should not abend. If the cancellation causes an issue then the process should provide some sort of error message rather than abend.

Steps/Sequence of Events
1. Create a voucher for a BU and Bank with Financial Gateway set as the EFT format.
2. Run a pay cycle through payment creation
3. Cancel the payment
4. Run the Financial Gateway process in pay cycle.
5. Process will abend.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.