EAP: Paycycle Is Crashing When A Payment Is Cancelled After Payment Creation
(Doc ID 1161824.1)
Last updated on FEBRUARY 05, 2019
Applies to:
PeopleSoft Enterprise FIN Payables - Version 9 and laterInformation in this document applies to any platform.
Symptoms
During pay cycle processing, after the payment creation is complete and before the "Send to Financial Gateway" is run, a payment is canceled by another user. This results in the financial gateway process abending.
Expected Results
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The financial gateway process should not abend. If the cancellation causes an issue then the process should provide some sort of error message rather than abend.
Steps/Sequence of Events
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1. Create a voucher for a BU and Bank with Financial Gateway set as the EFT format.
2. Run a pay cycle through payment creation
3. Cancel the payment
4. Run the Financial Gateway process in pay cycle.
5. Process will abend.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |