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EAP: Paycycle Is Crashing When A Payment Is Cancelled After Payment Creation (Doc ID 1161824.1)

Last updated on JANUARY 12, 2018

Applies to:

PeopleSoft Enterprise FIN Payables - Version: 9 and later   [Release: 9 and later ]
Information in this document applies to any platform.


During pay cycle processing, after the payment creation is complete and before the "Send to Financial Gateway" is run, a payment is canceled by another user. This results in the financial gateway process abending.

Expected Results
The financial gateway process should not abend. If the cancellation causes an issue then the process should provide some sort of error message rather than abend.

Steps/Sequence of Events
1. Create a voucher for a BU and Bank with Financial Gateway set as the EFT format.
2. Run a pay cycle through payment creation
3. Cancel the payment
4. Run the Financial Gateway process in pay cycle.
5. Process will abend.


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In this Document

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