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EEX8.8SP1+: Error Message Link is Disabled even if Subscription Contract Status is 'Error' (Doc ID 1166007.1)

Last updated on AUGUST 27, 2021

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 8.8 SP1 to 9.2 [Release 8.8 to 9]
Information in this document applies to any platform.


User is not able to check the error when the integration broker application message goes to error. 'Error Message' link is not enabled on the subscription contract page even when the subscription contract is in error status.

1) Go to Travel and Expenses > Load External Information > Load external data sources.
2) Give the run control parameters to load the MasterCard Transactions (or any other credit card).
3) Run the process.
4) check the status of the subscription contract created. It is in 'Error' status

Expected Result:
'Error Message' link is enabled and user is able to see the error message.

Actual Result:
'Error Message' link is not enabled.




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