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Profile Application: Common Issues prior to the 2018-2019 Aid Year (Doc ID 1166323.1)

Last updated on FEBRUARY 04, 2019

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 8.9 to 9 [Release 8.9 to 9]
Information in this document applies to any platform.

Purpose

This Knowledge Document is intended to be a repository of common issues with processing Profile Applications prior to the 2018-2019 Aid Year. Due to the extent of the changes in 2018-2019, there is a new document to address those issues.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Profile Recycle load (FAPFSR0#) abends
 Profile Record Layout for 2010-2011
 No Process associated with Profile Load for 2010-2011
 Unable to search for 2012 Profile records using Last or First Name on Profile Suspense Management
 The Aid Processing Status is updating to Applied when loading Profile files regardless of the existing value
 Is there a delivered process to delete loaded Profiles?
 Is the loading of Non Custodial Profiles (NCP) supported?
References

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