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Enrollment: Common Issues (Doc ID 1169763.1)

Last updated on JULY 03, 2023

Applies to:

PeopleSoft Enterprise CS Student Records - Version 8.9 and later
Information in this document applies to any platform.


This Knowledge Document is intended to be a repository of common issues with Enrollment and includes solutions for common issues encountered in Mass Enrollment, Block Enrollment, Quick Enroll, Enrollment Request and self service enrollment.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Multiple Enrollment Drop Problems Caused by Class Association Numbering
Cannot Use Swap Functionality to Add or Drop Optional Components
 Users Receiving a 'Not Enrolled in Class' Error When Dropping a Student from a Class
 Prerequisites Not Working on Classes taken in Different Sessions of the Same Term
 Enrollment or Transcript Abends with a Datetime Field Overflow Error.
 Data Conflict Error When Submitting an Enrollment Request
 ID Field Lookup on Enrollment Request Loads the First 300 Rows
 Grade Roster and Enrollment Request ERROR: Cannot Drop To Waitlist, Not an Enrollment Section (14640,44)
 Enrollment Failing with a Severe Error in Section UPDATE-STDNT-DATA
 Enrollment Request Error: Service Impact Processing return code = 03
 Class Block Enrollment Does Not Allow Overriding Grading Basis
 ENRL_REQ_SOURCE Has a Value of FE Which is Not a Valid Translate Value.
 Waitlist OK Checkbox is Not Displayed in Enrollment Preferences for Multi Component Class.
 Requisite Not Met Error When Requisite has a Condition of Academic Program or Plan
 Remote Call Error When Attempting to Drop a Student From a Class
 Troubleshooting 'Invalid access to enrollment transaction (14640,69)' Error
 Enrollment Request Search Error: SetID not found for name='INSTITUTION', value =' ' with record 'ENRL_RSN_TBL,' tree ' (2,214)
 Enrollment Totals for Some Classes are Incorrect Compared to Roster
 Performance Problems with Mass Enrollment Process

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