Enrollment: Common Issues
(Doc ID 1169763.1)
Last updated on JULY 03, 2023
Applies to:
PeopleSoft Enterprise CS Student Records - Version 8.9 and laterInformation in this document applies to any platform.
Purpose
This Knowledge Document is intended to be a repository of common issues with Enrollment and includes solutions for common issues encountered in Mass Enrollment, Block Enrollment, Quick Enroll, Enrollment Request and self service enrollment.
Troubleshooting Steps
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In this Document
Purpose |
Troubleshooting Steps |
Multiple Enrollment Drop Problems Caused by Class Association Numbering |
Cannot Use Swap Functionality to Add or Drop Optional Components |
Users Receiving a 'Not Enrolled in Class' Error When Dropping a Student from a Class |
Prerequisites Not Working on Classes taken in Different Sessions of the Same Term |
Enrollment or Transcript Abends with a Datetime Field Overflow Error. |
Data Conflict Error When Submitting an Enrollment Request |
ID Field Lookup on Enrollment Request Loads the First 300 Rows |
Grade Roster and Enrollment Request ERROR: Cannot Drop To Waitlist, Not an Enrollment Section (14640,44) |
Enrollment Failing with a Severe Error in Section UPDATE-STDNT-DATA |
Enrollment Request Error: Service Impact Processing return code = 03 |
Class Block Enrollment Does Not Allow Overriding Grading Basis |
ENRL_REQ_SOURCE Has a Value of FE Which is Not a Valid Translate Value. |
Waitlist OK Checkbox is Not Displayed in Enrollment Preferences for Multi Component Class. |
Requisite Not Met Error When Requisite has a Condition of Academic Program or Plan |
Remote Call Error When Attempting to Drop a Student From a Class |
Troubleshooting 'Invalid access to enrollment transaction (14640,69)' Error |
Enrollment Request Search Error: SetID not found for name='INSTITUTION', value =' ' with record 'ENRL_RSN_TBL,' tree ' (2,214) |
Enrollment Totals for Some Classes are Incorrect Compared to Roster |
Performance Problems with Mass Enrollment Process |