E-PIA: PT8.50 Firefox End Users See "TypeError: ct is null" (Doc ID 1173820.1)

Last updated on OCTOBER 09, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
Information in this document applies to any platform.

Symptoms

In PT8.50, Firefox end users see errors when clicking left hand navigation CREF while "Processing".  Firefox end user is clicking too fast.  Internet Explorer (IE7 and IE8) end users do not see this error.

ERROR
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TypeError: ct is null

STEPS
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The issue can be reproduced at will with the following steps:

1. Log into demo HCM 9.0 PT8.50.
2. Navigate to "Workforce Administration -> Personal Information -> Modify a Person".
3. In search page, enter the following: Name: A
4. Click "Search"
5. While the processing is running, click "Modify a Person" CREF again. Firefox end users see above error.

Cause

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