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Transcripts: Common Issues (Doc ID 1174658.1)

Last updated on JUNE 30, 2023

Applies to:

PeopleSoft Enterprise CS Student Records - Version 8.9 to 9 [Release 8.9 to 9]
Information in this document applies to any platform.

Purpose

This Knowledge Document is intended to be a repository of common issues with Transcripts.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Data Being Added Conflicts with Existing Data Error When Creating Transcripts
 Class Topics Print Twice on Transcript
 TRAN Service Indicator Impact Doesn't Stop Transcripts From Being Generated
 Error Message 14600,340 Returned When Processing Transcript
 Highlighted Fields Error on Request Official Transcript in Student Self Service
 Enrollment or Transcript Abends with a Datetime Field Overflow Error
 File Associated with Template Definition is Not Found Error while Accessing XMLP Transcript Templates and Sub-templates
 Some Users Receive a Fatal Error When Attempting to Print a Student Study List or Generate a Transcript.
 Basic Troubleshooting for Academic Advising Report and Transcript XML Issues
 Transcript View Report Link is Not Working Once the Status is Printed
 Error Printing XML reports:  XMLP: Error when Publishing XML - The system cannot find the path specified.
 W Grades are not Being Included in the Attempted Units Column on the Transcript.

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