Performance Issue and Java Errors Issued when Searching for Sales Orders in the 'Track Order' Page
(Doc ID 1189335.1)
Last updated on FEBRUARY 04, 2022
Applies to:
PeopleSoft Enterprise SCM Order Management - Version 9 to 9.1 [Release 9]Information in this document applies to any platform.
Symptoms
The below errors are issued when searching by a particular Business Unit, Vendor, Date range, etc in the 'Track Order' page (navigation: Order Management, Quotes and Orders, Review Order Information, Track Order).
The page also takes a long time to return a results when searching by a Date ranges, an Order Group and Ship From.
(IE 7.0; WINXP) ICPanel](0) Out of available memory
(IE 7.0; WINXP) ICPanel](0) Out of available memory. - E:\pt84922c-retail\peopletools\SRC\pspcm\pcmeval.cpp @ 175 (PSAPPSRV.2608)
(IE 7.0; WINXP) ICPanel](0) Failed to serialize an object of class Rowset. (2,275)
(IE 7.0; WINXP) ICPanel](0) Failed to serialize an object of class Array. (2,275)
(IE 7.0; WINXP) ICPanel](0) Failed to serialize an object of class Rowset. (2,275)
OM_OBJECT.DataBuffer.OnExecute
OM_ORDTRACK.OrderTrack.OnExecute
ORD_TRACK_SRCH.SEARCH_BUTTON.FieldChange
An object of class Rowset(Rowset) failed to serialize.
An object of class Array(Array) failed to serialize.
(IE 7.0; WINXP) ICPanel](0) Out of available memory. - E:\pt84922c-retail\peopletools\SRC\pspcm\pcmeval.cpp @ 175 (PSAPPSRV.2608)
(IE 7.0; WINXP) ICPanel](0) Failed to serialize an object of class Rowset. (2,275)
(IE 7.0; WINXP) ICPanel](0) Failed to serialize an object of class Array. (2,275)
(IE 7.0; WINXP) ICPanel](0) Failed to serialize an object of class Rowset. (2,275)
OM_OBJECT.DataBuffer.OnExecute
OM_ORDTRACK.OrderTrack.OnExecute
ORD_TRACK_SRCH.SEARCH_BUTTON.FieldChange
An object of class Rowset(Rowset) failed to serialize.
An object of class Array(Array) failed to serialize.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |