Job Search Agent Sends Multiple Notifications to Applicants (Doc ID 1192675.1)

Last updated on OCTOBER 09, 2015

Applies to:

PeopleSoft Enterprise HRMS Talent Acquisition Manager - Version 9.1 to 9.1 [Release 9]
PeopleSoft Enterprise HRMS Candidate Gateway - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms


When applicant goes to Careers Home Page there are notifications from Job Search Agent. In 9.0, there would be 1 notification containing ALL the results. In 9.1 there is 1 row per result that display ALL results. The applicant receives a Job Alert notification for each job being sent to the applicant and each job alert contains the same information. For example, there are 6 new jobs. Then there are 6 job alerts sent, each listing the same information relating to the 6 new jobs.

STEPS TO REPLICATE
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1. Applicant creates a Job Search. Navigate to Careers > Job Search
2. Create the search criteria.
3. Save Search > Check the Use As Job Agent
4. Builds job index to ensure the new job is included on the search. Navigate to Recruiting > Administration > Build Job Index
5. Run Job Search Agent” so that the notifications are sent to the applicant. Navigate to Recruiting > Administration > Run Job Search Agent. Note the time the HRS_JOB_AGNT runs to success
6. Applicant returns to the careers site. And note there are multiple job agent alerts. And that each alert contains the same information.

Cause

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