E-CHRT: "Image creation failed" when trying to Ping Chart (Doc ID 1204016.1)

Last updated on MAY 22, 2012

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.48 to 8.50 [Release 8.4]
Information in this document applies to any platform.
***Checked for relevance on 22-May-2012***

Symptoms

When trying to test PeopleSoft Ping Chart functionality, instead of the chart rendering on the screen you receive a blank box with the message "Image creation failed" where the chart should be.

Cause

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