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E-WL: Unable to Access PeopleSoft Application when using HTTPS. Message 'The website you want to view requests identification'. WebLogic Log File Shows Message 'Certificate chain... incomplete' or 'NO_CERTIFICATE alert' (Doc ID 1205516.1)

Last updated on JULY 27, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.44 to 8.53 [Release 8.4]
Information in this document applies to any platform.

Symptoms

After installing an SSL certificate and attempting to log into the PeopleSoft application using an https url, you receive one of the following messages:

For Internet Explorer, you receive a 'page cannot be displayed' message or else a pop-up window displays this message:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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