EGL:Undo Close Process Completes With Error: "Invalid Unclose Process Request For Closing Group". (Doc ID 1211906.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.1 and later
Information in this document applies to any platform.

Symptoms


Issue:
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Undo close process errors, even when closing process was success.


Error:
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Error: The process fails "Invalid Unclose process request for closing group".

.
Steps to produce the issue:
==================
By following these steps the issue can be reproduced:
1) Create a new basic closing rule.
2) Do not select multiple Retained earnings.
3) Do not select "Create Journal entries".
4) Run closing process.
5) Closing process goes to success.
6) Use the same run control for undo close and run the closing process.
6) An error, "Invalid Unclose Process Request For Closing Group" is seen for this undo process.

Cause

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