E-PIA: PT 8.50 Warning and Timeout not Working Correctly (Doc ID 1220705.1)

Last updated on APRIL 06, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
Information in this document applies to any platform.
***Checked for relevance on 25-JAN-2015***

Symptoms

Upgraded to 9.1 Applications Portal from PT 8.4x to 8.50.xx. When surfacing a page from Campus Solutions in the target frame the portal session is timed out after 20 minutes without warning. The expected behaviour is that the portal session should time out at 90 minutes which is the configured timeout for Campus.

The warning and timeout javascript functions and WebLib are resetting the timeout counter in the Javascript code when a key is depressed in a field however the reset is not sent to the server. This eventually results in the WebServer Timeout being hit without the user ever being warned. When the user finally does try to do an action that sends a request to the webserver the session state is lost and the user loses their work and is thrown into the default "page/action" for the URL.

 

Changes

This worked correctly in PT 8.48 but 8.50 changed the functionality.

Cause

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