EGL: Approval Framework Workflow Sending Email For Every Line Business Unit On GL Journal, Instead of Just One. (Doc ID 1228244.1)

Last updated on AUGUST 05, 2024

Applies to:

Goal

Qtn 1:  Why do we see more than one email generated from approval framework workflow for an interunit journal?

Qtn 2:  Is there a way we can do approval of multiple journals at one time?

Qtn 3:  Site has configured as such, each BU has 300 approvers assigned, although approval is only required from one of the approvers.   This is exponentially increasing according to the volume of journal headers and has been causing performance issues. We have reduced our routings to using route controls and the journal source. This merely provides incremental performance however. We also have stopped using worklists.   We feel workflow should NOT be based on each line Business Unit.

Solution

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