E-RD: "Error 404-Not Found Message.From RFC 2068 Hypertext Transfer Protocol", when first file is opened within a session in Process Monitor (Doc ID 1234563.1)

Last updated on MAY 02, 2012

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.49 and later
Information in this document applies to any platform.

Symptoms


=== ODM Issue Clarification ===

On : 8.49 version, Process Scheduler

We are encountering an unusual situation when we open the first file within Process Monitor within a session. The file returns a Error 404-Not Found Message. From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1 ...

Then when we attempt to open the same file a second time or a different file, the file then opens successfully.


ERROR
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Error 404-Not Found Message. From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1 ...


STEPS
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The issue can be reproduced at will with the following steps:
1. open the report link the first time in a session, see the error message
2. subsequent links do not give the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the report output files the first time.

Cause

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