E-CR: "Error Encountered While Installing PS ODBC Driver" And "Crystal Runtime Not Found" While Configuring Process Scheduler On PeopleTools 8.51 (Doc ID 1258064.1)

Last updated on MAY 20, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
Information in this document applies to any platform.
***Checked for relevance on 24-Jan-2013***

Symptoms

The following error appears while starting the Process Scheduler domain:

"Error encountered while installing PS ODBC Driver and Crystal Run Time."

Upon further investigation, the following error appears in the Psodbccrinst.log:

"Crystal Runtime not found, aborting Crystal configuration...
Crystal configuration failed!"

Cause

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